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NEW QUESTION # 36
DEF, Inc. does not have a firm control of expenditures, and its global procurement department does not have a strong reputation within the organization. DEF asks the supply manager to centralize the procurement organization, engage stakeholders, and educate the organization on the value of procurement. Which of the following should the supply manager do FIRST to ensure proper engagement and adherence to policies?
Answer: C
Explanation:
Issue Identification: DEF Inc. needs to centralize procurement, engage stakeholders, and educate the organization on procurement's value.
First Steps for Effective Change Management:
Communicating a Global Procurement Vision: Provides a clear direction and purpose, aligning the organization towards common goals.
Sets the stage for stakeholder engagement and adherence to new policies.
Helps build a unified understanding of procurement's value across the organization.
Rationale:
A clear vision serves as the foundation for all subsequent actions, including validating structures, communicating policies, and creating communication plans.
Ensures everyone understands the importance and benefits of the centralized procurement strategy.
Outcome:
Establishes a clear and compelling case for change.
Facilitates stakeholder buy-in and supports successful implementation of the new procurement structure.
Reference:
John P. Kotter's "Leading Change" model
Change management best practices from Prosci's ADKAR model
NEW QUESTION # 37
Representatives from various departments at a research center meet to discuss the renovation of a lab. The firm's supply manager has been asked to facilitate the discussion. In preparation, the supply manager outlines each department's role and asks for their priorities. This information is used to show the departments how much they have much in common and how they can assist each other in achieving their goals. Which of the following tools is the supply manager using?
Answer: D
Explanation:
Understanding the Situation: The supply manager is facilitating a discussion to ensure departments understand their roles and how they can assist each other.
Tool Used - Reciprocity:
Reciprocity involves mutual exchange where departments recognize their interdependencies and support each other to achieve common goals.
By highlighting shared priorities and roles, the supply manager encourages a collaborative environment where departments help each other.
Conclusion: Reciprocity is the appropriate tool as it fosters mutual assistance and collaboration, enabling departments to work together effectively.
Reference:
"Influence: The Psychology of Persuasion" by Robert B. Cialdini
Articles on collaboration and teamwork from Harvard Business Review
NEW QUESTION # 38
A supply manager is looking to engage internal stakeholders. The supply manager contacts the digital marketing team to understand what projects they are working on and where procurement can add value. The digital marketing team has not dealt with procurement in the past and does not understand what support supply management can provide. Which of the following is the NEXT step supply management should take?
Answer: B
Explanation:
Understanding Stakeholder Needs: The digital marketing team has not dealt with procurement before and may not understand the value supply management can provide. Conducting a needs analysis helps identify their specific needs and pain points.
Building Relationships: Engaging with the digital marketing team through a needs analysis fosters open communication and collaboration, building a foundation for a strong working relationship.
Customized Solutions: The insights gained from the needs analysis enable supply management to tailor their support to the specific requirements of the digital marketing team, demonstrating their value effectively.
Effective Engagement: This proactive approach ensures that supply management's efforts are aligned with the needs of the digital marketing team, leading to more meaningful and impactful engagement.
Reference:
Top of Form
Bottom of Form
NEW QUESTION # 39
Which of the following is MOST likely to impact an organization's record/database management policy?
Answer: C
Explanation:
* Record/Database Management Overview: Policies governing records and databases are influenced by various factors, including storage location.
* Impact of Storage Location: Where records are stored affects accessibility, security, compliance with regulations, and disaster recovery plans. This is crucial for ensuring data integrity and availability.
* Considerations: Storage location impacts the physical security, environmental controls, and redundancy of records. It also determines the compliance with data protection laws and regulations.
* Long-term Impact: Proper storage ensures that records are protected against loss, unauthorized access, and environmental damage, supporting effective management and retrieval processes.
* Reference: Best practices in record management, as outlined in ISO 15489-1:2016 (Information and Documentation - Records Management) and resources from the Association of Records Managers and Administrators (ARMA), emphasize the importance of secure and compliant storage locations for records management policies.
NEW QUESTION # 40
A firm hires a new employee to the supply management department. The organization requires new employees to complete a mandatory on-line training system prior to using its enterprise resource planning (ERP) system. After two months on the job, the new employee is still struggling with locating key information in the ERP system. However, the employee has developed a solid rapport with the department and is knowledgeable of the business through various team projects. Given this situation, which of the following would be BEST suited to enhancing the new employee's ERP skills?
Answer: D
Explanation:
The new employee in the supply management department has developed good rapport with the team and has gained business knowledge but is struggling with the ERP system. One-on-one training is the best approach to enhance the employee's ERP skills. This method provides personalized instruction, allowing the trainer to address specific questions and challenges faced by the employee. Leadership and transformation management documents emphasize the importance of tailored training methods to effectively develop employees' skills. Personalized training can accelerate learning and ensure the employee becomes proficient in using the ERP system. Reference highlight the benefits of hands-on, direct interaction in training, which can be more effective than generic online modules or manuals for complex systems.
NEW QUESTION # 41
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